FREQUENTLY ASKED QUESTIONS
Are the productions professionally staged?
Yes. All our plays are professionally produced and staged at The Greenwich Theatre in London. Our Director, Elizabeth Freestone, has worked extensively with the National Theatre, the Royal Shakespeare Company, and the Globe Theatre, as have most of the actors. For full details please take a look at the Greenwich theatre page on our website.
Are the texts used full and unabridged?
The text for Dr Faustus is the full, unabridged, A text. With A School for Scandal there are a few minor edits of lines that could only be understood by an audience in the late 18th Century. The Duchess of Malfi and Volpone have minimal editing. Where possible, in consultation with the Theatre Director, we will always look to produce unabridged texts. The texts of all plays are posted online for viewing.
Are the DVDs filmed during a performance with an audience present?
Yes, as it is our intention to capture, as closely as possible, both the “live” nature of the performance and the feeling of being a member of that audience: All four plays so far were filmed in front of capacity audiences at Greenwich Theatre.
Are the DVDs subtitled?
The main DVD of the play has optional subtitles in English.
Is the Stage on Screen logo in view on the commercial DVDs?
At present we have a selection of clips available to view on our website and on YouTube. The actual DVDs have no logo to view when being shown.
What software is needed for the Interactive CD-ROM included in the Dr Faustus and The School for Scandal Education Packs?
All up to date Macs and PCs have Apple imovie or Windows Movie Maker installed as standard. However, a number of open source editing software packages are also available online.
What format are the DVDs available in?
When an order is placed, the country selected by the person ordering automatically determines which format we release. For the UK and Europe this would be PAL; for the US, Canada and certain other countries this would be NTSC.
If, however, you would like to order in a format other than your own country standard, (someone in the UK ordering a copy for a friend in America, for instance) please contact us and we will make special arrangements.
PAYMENT AND ORDERING FAQS
Are the prices inclusive of VAT?
The £14.95 copy of the play includes VAT. The Education and Library packs (£35.00 and £70.00 respectively) are quoted exclusive of VAT.
VAT will not be payable by customers outside the European Union (EU).
How much is postage and packing, and how long does delivery take?
Our postage and packing rates and our delivery times are listed below
UK:
DVD of the play: £1.21
Library Pack: £4.00
Teacher Pack: £4.90
DVD delivery within 7-10 working days
Library and Teacher Pack delivery within 12 days
EUROPE:
DVD of the play: £4.50
Library Pack: £5.00
Teacher Pack: £6.50
Delivery within 10-14 working days
REST OF WORLD:
DVD of the play: £4.50
Library Pack: £5.00
Teacher Pack: £6.50
Delivery within 28 working days
Multi Purchase discount:
Any 2 products: £1 off joint P&P price
Any 3 products: £2 off joint P&P price
Any 4 products: £3 off joint P&P price
Any 5 products: £4 off joint P&P price
NB: P&P will be capped at £30 for any delivery anywhere in the world.
What happens when I place an order via the online shop?
We will send you a confirmation email, with full details of your order, showing all costs, including VAT (if applicable) and delivery.
What if my organisation needs an invoice?
Please note that any online order will receive a confirmation email giving full payment details, including VAT (if applicable) and delivery costs. However, if you have to have a pro-forma (advance) invoice, simply contact us and we can send you one (GBP only). You can then complete your order in the usual way.
My organisation wants to pay by cheque. How does this work?
Please note that payment by cheque is available to UK buyers only. When placing your order and the payment screen comes up, tick the box marked ‘cheque’ and continue with placing your order. We will then email you confirmation of your order and an order number. You should then post us a cheque for the full amount, together with your order number. Once cleared, we will process your order.
What happens if I have a problem placing my order?
Just email us at enquiries@stageonscreen.com or call us during UK office hours on (+44) (0)20 3174 3249 and we’ll be happy to help.